Shipping policy

Order Processing All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times After your order has been processed, standard shipping takes 5–10 business days to arrive. Please note that shipping times are estimates and may vary depending on your location and carrier delays outside of our control.

Total Delivery Estimate From the time you place your order, you can expect to receive your package within 6–13 business days.

Order Tracking Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Shipping Delays We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control. If your order is significantly delayed, please reach out to us and we'll do our best to help.

Lost or Stolen Packages If your tracking shows delivered but you haven't received your package, please contact us within 7 days at contact@takeluni.com and we will work with you to resolve the issue.

Contact Us Questions about your order? Email us at contact@takeluni.com — we respond to every message.